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SHIPPING WITHIN THE UNITED STATES:
Ground shipping is FREE on orders over $150. However, handling charges may apply.
RatedAthletics.com typically ships all orders the same business day when ordered before 12:00 PM PST. Timing on shipping can be affected by product /size availability or credit card/payment issues. You will be contacted should we have any problems with shipping your order. All orders received on Friday after 12:00 PM PST, will be shipped the next business day.
RatedAthletics.com uses the United States Postal Service (USPS) Priority Mail as their primary shipping method. RatedAthletics.com does not guarantee any specific delivery time by the US Postal Service, United Parcel Service (UPS), or any other delivery method. Questions on shipping guarantees should be directed to the individual shipping company. Please allow for weekends and Holidays when determining shipping delivery timeframes.
For larger orders, RatedAthletics.com will select the best carrier based on the weight and destination of the order. If you have any questions on shipping charges, large or small, contact us at (909) 590-7332 for a shipping quote prior to purchase.
We ship to APO/FPO addresses via the United States Postal Service (USPS) Priority Mail at no additional charge. Estimated delivery time is 2 to 4 weeks. Please call (909) 590-7332 to place your APO/FPO order.
RatedAthletics.com ships out of our store in Chino, California (91710). Local Customers who place website orders can picked-up their merchandise at our Chino Store (14168 Central Avenue, Unit H; Chino, CA 91710). MAP IT.
SHIPPING INTERNATIONAL:
RatedAthletics.com ships internationally via the United States Postal Service (USPS). The international rates offered by USPS are highly competitive, allowing us to keep the final cost to our Customers as low as possible.
Large orders may require the use of a different carrier (i.e., UPS EXPEDITED or FED EX WORLD FREIGHT). Please note that delivery times for international orders vary by location. International orders are always subject to increased security standards that must be met prior to shipment.
All international orders are subject to Tax and Duty and may include additional charges. These additional charges are the sole responsibility of the Customer. If you have any questions regarding shipment of your international order, please contact us at (909) 590-7332 or my email at info@ratedathletics.com,
NOTE: We reserve the right to refuse any order that does meet our criteria for safe & secure transactions.
Due to the lack of postal insurance for Mexico, RatedAthletics.com is unable to accept orders from our friends in Mexico. We apologize for the inconvenience.
SALES TAX:
RatedAthletics.com operates out of Chino California (91710). Orders shipped to a California address will be charged the appropriate sales tax for that area’s zip code. Sales tax in Chino, California as of 07/01/2011 is 7.75%.
RatedAthletics.com wants you to be happy with your purchase. We stand firmly behind every product we sell; however, we understand that sometimes the return of a product becomes necessary. Your purchase from RatedAthletics.com can be returned for a refund within 14 days of the purchase date, subject to the following conditions:
The item(s) must be returned in new, unworn, unused, unsoiled and undamaged condition
All original tags, labels and packaging must be included with the item
The original receipt or copy thereof must be included
The item may not have been modified in any way from its original form
Batting Gloves and Equipment Bags must be unused and still in original packaging.
Hats must be clean and in new condition (not worn or scuffed).
Footwear must not be worn or display any marks.
Custom and/or Special Order merchandise CANNOT be returned.
Returns and Exchanges require a Return Authorization Number (RMA), which can be easily obtained by calling RatedAthletics.com at (909) 590-7332. Shipping charges for returned merchandise will be at the Customer’s expense. Any shipping expenses incurred by RatedAthletics.com for the returned merchandise will be deducted from the Customer’s refund.
We recommend you carefully pack the item(s) to ensure their safe return and avoid any loss. The RMA and order number must be clearly written on the outside of your package.
If the cost of the returned merchandize totals more than $50.00 USD, we suggest you properly insure the return shipment. We cannot process any return in which the item was damaged, lost or stolen during the return.
RatedAthletics.com will only pay for returned shipping if due to an error on our part, i.e., the wrong item shipped or size/weight/color. Please contact us at (909) 590-7332 if you have any questions about the return of your product.
BATS:
Any bat not in the original wrapper must be returned directly to the manufacturer. For directions on returning opened bats, please contact the manufacturer directly.
Warranty replacement bats must be made directly through the Bat Manufacture. Warranty replacement bats returned to RatedAthletics.com will be refused and returned to the Customer via freight collect.
Below is a list of Bat Manufacturers for your convenience, along with a link to the manufacturer’s warranty policy. RatedAthletics.com is not responsible for the accuracy of the manufacturer’s warranty information. It is the Customer’s responsibility to obtain warranty information directly from the Bat Manufacturer.
Manufacturer Bat Return Information: (Click link)
__________
* TPX is a line of baseball gloves and bats produced by Louisville Slugger.
REFUNDS:
If you are returning an item for a refund, and the item meets our return criteria outlined above, we will only issue the refund to the credit card that was used in the original purchase. All PAYPAL refunds are issued back to the original purchaser only. Alternatively, you may select a store credit or gift certificate.
NOTE: SHIPPING CHARGES are NOT refundable, unless RatedAthletics.com made an error in the original shipment of the item.
EXCHANGES:
If you would like to exchange an item for a different item/size/color/weight, and the order meets the return criteria outlined above, the Customer must pay all shipping charges related to the return/exchange including both to RatedAthletics.com and back to the Customer.
RatedAthletics.com requires the original receipt or copy thereof, along with a legible note detailing exactly which item; you would like to exchange it for, with the exact size/color/weight or other option. You should also include a telephone number where we can contact you should we have any questions about your return.
For Returns/Exchanges, ship your merchandise back to:
Returns/Exchanges RMA # XXXXX)
RATEDATHLETICS.COM.COM
14168 Central Avenue, Unit H
Chino, California 91710
PRICE ADJUSTMENTS:
The price paid at the time of your purchase is the final price. Price adjustments will not be given once the purchase has been completed.
RESTOCKING FEES:
RatedAthletics.com will not charge Restocking Fees on merchandise exchanges; however, returns for credit will incur a 10% restocking fee.
Refused packages not within the RatedAthletics.com return policy will be charged return freight collect.
RatedAthletics.com will not issue refunds or accept returns for items due to changes in any governing body rules for any sport.
RULE CHANGES:
No refunds, exchanges or credits will be issued for bats that are banned, forbidden, outlawed or deemed illegal for play due to rule changes made by your sport’s governing body. If you are unsure if a bat is legal for play, contact your league to first before purchasing your bat.
WARRANTY INFORMATION:
There is no warranty on wood bats unless posted. All other bats have a 1 year limited Warranty against defects unless stated otherwise. Your receipt WILL BE REQUIRED by the manufacturer for all warranty issues.
RatedAthletics.com will not issue refunds or accept bat returns due to changes in any governing body rules for any sport. Should you have any questions, please contact the respective manufacturer of your product.
Warranties for items other than bats vary and are subject to individual manufacturer policies. Kindly direct any inquiries to: info@ratedathletics.com.
JEWELRY:
JEWELRY WARRANTY:
Jeffrey Scott Fine Magnetic bracelets are known as the finest in design and bracelet quality. Our bracelets are manufactured to the standards of a fine Swiss watch. The gold will not chip, peel or tarnish. Our bracelets will NEVER discolor your skin. Most magnetic bracelets are not covered by a warranty and the consumer cannot even identify the manufacturer.
Jeffrey Scott offers a lifetime warranty on all magnets. This warranty includes permanent magnetic strength and protective seal. Jeffrey Scott magnets will NEVER EVER lose their strength. If the seal should come off or a magnet fall out, simply call our toll free number for assistance. Check your clasp periodically to ensure tightness. If loose, you can either take it to a local jeweler or watch repair for tightening or contact our office. Our exceptional warranty also covers breakage of links on all of our stainless steel, and titanium bracelets.
The warranty on 14k gold, diamond and gemstone bracelets includes, lifetime on the magnets and seals. Breakage of the links or replacement of stones will be a minimal cost.
Our customer service team is ready to assist you to ensure your complete satisfaction.
JEWELRY GUARANTEE:
We cannot guarantee specific results, however, we know our bracelets work. First of all, we do not know what a particular person is feeling or experiencing, and there is no way to measure their level of discomfort. Everyone has different tolerances and different levels of expectations. Besides, doctors do not and cannot guarantee medicines or treatments. Physical therapists do not and cannot guarantee any specific results. Surgeons do not and cannot guarantee any specific results. Consequently, neither do we.
JEWELRY RETURN POLICY:
Due to the personal nature of the product we have a no refunds policy. However, we will accept exchanges on unworn jewelry.
JEWELRY CLAIMS:
Jeffrey Scott bracelets are not sold as medical devices and are not sold to cure disease. There is no guarantee of effectiveness, nor are they intended to replace prescriptions prescribed by your doctor. You should not use Jeffrey Scott Magnetic Bracelets if you are wearing a pacemaker.
RatedAthletics.com is committed to your privacy!
Your privacy is important, so we'd like to explain what information we collect when you visit this web site, why we collect it and how it is used. We'd also like to explain your options to access and control your information, our data security practices and other matters. This Policy is governed by our Terms of Service.
When you use our website, we will request your name, street address, telephone number or other "real world" contact information. We use this information to complete and support the immediate activity requested, and to comply with any requirements of law. This information may be disclosed only to our staff and to our immediate agents.
We may collect information actively generated by the purchase of a product or service, such as a payment method. This information will not inherently reveal your identity or be linked to you personally. We use this information to complete and support the immediate activity requested, and to comply with any requirements of law. This information may be disclosed only to our staff and to our immediate agents.
As you browse our website, we may gather navigational and click-stream data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. We use this information to complete and support the immediate activity requested and to comply with any requirements of law. This information may be disclosed only to our staff and to our immediate agents.
CERTAIN EXCEPTIONAL DISCLOSURES
We may disclose your information, if necessary, to protect our legal rights or if the information relates to actual or threatened harmful conduct. Disclosure may be required by law or if we receive legal process.
WHAT ARE COOKIES AND WHY DO WE USE THEM?
Cookies are small files stored by your browser in your computer when you visit our website. We use cookies to improve our website and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information. RatedAthletics.com uses "session cookies" that are automatically deleted after each visit. Cookies from our website can't be read by other websites. Most browsers will accept cookies until you change browser settings to refuse them.
HOW DO WE PROTECT INFORMATION WE COLLECT?
We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our website reduce the likelihood of security problems to a level appropriate to the type of data involved.
HOW LONG DO WE KEEP USER INFORMATION?
We generally keep user data on our server or in our archives for as long as we reasonably needed. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may also keep other data for longer periods if required by law. In addition, information posted in a public forum could stay in the public domain indefinitely.
Data management requests are administered in an orderly manner to the extent feasible and within our direct control.
NOTE: We have greater control over recently collected data than for archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.
CONSENT TO THIS POLICY
By using RatedAthletics.com website, you agree to this Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. Our Terms of Service take precedence over any conflicting Policy provision. We may change our Policy by posting a new version on our website.
LEGAL DISCLAIMER
This website operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. This Policy is governed by California law, excluding conflicts of law principles. Any legal actions against us must be commenced in California within one year after the claim arose, or be barred.
SCRIPTS
RatedAthletics.com does not accept Scripts.
